How long does shipping take?
Please note: The shipping times listed below are estimates , please allow 4-6 weeks for Pre Orders to arrive.
United States
Standard Shipping (USPS) - FREE - 4 to 6 weeks PRE ORDERS ONLY
International Shipping
No international shipping at the moment.
Confirmation Email
You will receive a confirmation email once your order has been processed to the email address provided at the time of checkout, which can take up to 24 hours. Please be sure to double-check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at opulencebyluxury@gmail.com and we will be more than happy to help you.
Tracking Email
You will receive a second email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package.
Tracking Continued
If you haven't received this email, please check your junk/spam or promotions folder to ensure it was not filtered there. If you aren't able to find it, please email us at opulencebyluxury@gmail.com.If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Out for Delivery/Delivered Email
Once your order is out for delivery, we will send you a reminder email to look out for your package. Finally, once your order has been delivered, you will receive a delivery confirmation email.
Shipping Carrier Contact Information
Please see the contact information below for the carriers we use to ship all packages.
USPS
Business Number 1 - (800) - 275 -8777
Quick Dial Guide Press 0 , then 0, then press 5, then 5, then 2
Shipping Terms and What They Mean
Below are some common shipping terms you may see on your tracking link.
Label Created
The shipping label has been created and is awaiting its first scan from the carrier.
In Transit
The package is in transit.
Delivery Attempt
A delivery attempt was made to the address provided.
Delivered
The package was delivered to the address provided.
Clearance Event
The package is being processed or held at customs.
Processing with International Carrier
The package is being processed at customs
Address Invalid
The carrier cannot recognize the address provided.
Package Returned to Sender
The package has been returned back to us.
Arrival at Pick-Up Point
The package has been rerouted to a post office for pickup.
