For all returns and exchanges contact:
Include your order number and email used for purchase for further details. Product photos are required, you will receive full refund for product after item is expected and returned to warehouse. This is not including shipping return fee.
Can I return or exchange an opened set?
The short answer would be no. Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety seriously and do not allow opened items to be returned for the safety of all of our customers.
Once your package arrives at our warehouse, it will be inspected to ensure the security seals haven't been tampered with. If we find the seals have been tampered with, you will not receive a refund or exchange. If you have any questions or concerns, please email our team at opulencebyluxury@gmail.com
For all returns and exchanges contact:
Include your order number and email used for purchase for further details. Product photos are required, you will receive full refund for product after item is expected and returned to warehouse. This is not including shipping return fee.
Can I return or exchange an opened set?
The short answer would be no. Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety seriously and do not allow opened items to be returned for the safety of all of our customers.
Once your package arrives at our warehouse, it will be inspected to ensure the security seals haven't been tampered with. If we find the seals have been tampered with, you will not receive a refund or exchange. If you have any questions or concerns, please email our team at opulencebyluxury@gmail.com
